Q & A

Q & A

 

 

  • Why do you need a functional automatic watch winder?
  • Are your finished products tested and their component parts sourced?
    All of our watch winders pass 48 hours professional laboratory testing before leaving the factory, and can be expected to provide over ten years of excellent service.
    All product materials are directly sourced to ensure high quality and good value with the aim of providing our customers with an excellent product at an easily affordable price.
  • Is the winder designed for fit most watch brands?
    Our watch winders are programmable for dual-rotation directions with separate programs for clockwise or counterclockwise applications, which fit the vast majority of top watch brands.
  • Do you cover guarantee worldwide?
    Yes, please enclose and return the guarantee card after purchase with a copy of invoice for a period of 12 months from the date of purchase (buyer responds return postage).
  • What is the estimated time between order and receipt of product? Will it be fully insured in transit?
    The winder product is shipped to the customer via a traceable courier (e.g. DHL, TNT, etc.), usually on the day following receipt of order and cleared payment. (Shipments are made 5 days a week). Delivery time is usually between 3-5 days. Leather straps or small accessory items are sent by registered mail with a delivery time of between 7-10 days. Seller provides full insurance for the safe transit of these products.
  • Will your leather strap fit my watch?
    All of our leather straps are elaborate designed for your unique style.
  • Is the leather strap made by genuine leather?
    Only the top grade leathers are used at our watch straps.